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Error on scheduling

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Recently upgraded to ver. 11. I get the error that either user name or PW is invalid when I attempt to schedule a backup. The computer name in William-PC. The user is William, the password is collene. I enter William-PC/William for user name and collene for password then I get the error. I even tried just william for use name. Same error.
What should I do? Be nice if the error told me if it were the user name OR password that had the error. Then I would know where to concentrate

0 Users found this helpful

Hello William,

I've already replied you in this forum thread.

Thank you.