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error when trying to restore backup

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hi all.

my version is true home image 11.0

when i try to restore my backup from incremental or differential backup, there is an error and the operation cant complete.

but when i try to restore my backup from a full backup, there is no problem.

please help

thanks

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To restore the diff:
Select the single diff and the program should find and restore both base full plus the single selected diff file for that specific chain.

To restore the Inc file:

Select the specific inc file and present in the same folder must be all prior inc files plus the base file for that specific chain.

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A full is standalone and will restore as a single unit.

A restore of a diff file needs the full plus a single diff file from that backup.

A restore of an inc file needs the full plus ALL inc files from the base to the selected inc file.

Is this the older version 11 or is this version 2011?

Is this backup chain complete or is has there been diff pieces deleted?

Have you tried to validate via the Recovery CD?