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Errors generated by TIH2010 when backing up to BD-R

Thread needs solution

Asus P7P55D EVO motherboard
Intel Core i7 860 @ 2.8GHz cpu
Kingston DDR3-1067 ram (8GB for W7Ux64 / 4GB for XPSP3)
Asus ENGTS250 graphics
Pioneer BDR-205BKS blu-ray burner
Verbatim 25GB BD-R 4x discs

Built the above system: W7Ux64, 11/2009.
Received errors from Acronis, trying to write both DVD-DL and BD-R.
Sent drive back to Pioneer twice -- 2nd time new unit. Still unable to write to BD-R; regular CD/DVD/DVD-DL works fine.

Installed XP SP3 and Acronis TIH2009. Still receiving write errors.
Installed Nero10_trial (after Nero required .NET Framework 3.5 SP1) -- Burned to BD-R successfully!

Installed TIH2010 -- still generates error.
Error occurred while writing to the file.
I get the same error if I click format in this dialog box.

Any help on this bizarre problem is greatly appreciated.

Attachment Size
AcronisTIH2010Error.JPG 21.73 KB
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Hello Jon,

I'll do our best to help you.

To investigate the issue we need some additional information from you. Could you please collect AcronisInfo utility output as described at this KB article and then submit a support request with the gathered information?

We are looking forward to hearing back from you at your earliest convenience.

Thank you.