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Event code 0x00900004 when attempting to clone backup settings

Thread needs solution

When trying to use the 'clone backup settings' from the 'operations' link I get the following message:

Error while parsing script file
Event code: 0x00900004

This has only started since I upgraded to the latest version of the product. I can't find any references to it on the knowledge base. See attached screen shot.

My computer details:
OS: Windows XP SP3
Platform kernal version: 5.1.2600
Platform language code: 0x0409
Product Language code: 22
Product version: Acronis True Image Home 2011 v 14.0.6574

Attachment Size
acronis_error_screen_image.pdf 107.92 KB
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Belltopper,

If you have a error while parsing script message, do the following:
- move the tib files you want to keep to another directory,
- delete all your backup tasks (not remove)
- shutdown ATI
- go do c:\document and settings\public\application data\Acronis\trueimagehome\scripts
- delete all the files there
- uninstall ATI,
- reboot,
- reinstall ATI
- recreate your tasks

Thanks,
There must be a better solution from Acronis. I don't have the time to delete and reinstall for a minor bug. I would just like the software I have bought to work as stated.
I will create a new backup rather than clone one.
But thanks for the suggestion

Belltopper,

Correct. Things should work. There are many quirks/bugs/annoyances with 2011, but so far I am OK to work around them because the core functionality of imaging and restoring is working perfecty for me.

For some reason, ATI is fragile when you edit, clone, move a backup. You are better off creating a new task with a new name.