failed to backup file

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 4

I have True Image 2009 and experienced following problem.
On a scheduled task to backup data, and to overwrite previous full backup, the result is "done with errors" after the message "failed to backup XXX" issued many times.
I have verified that the files and folders referenced were regularly copied, so I deleted the previous backup manually and run again the True Image Task.
The result was all OK without any error.
Any comment ?

Sun, 12/20/2009 - 18:56
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 17
Comments: 2991

Hello Manlio,

Thank you for posting your question, I will be happy to help. Please accept our apologies for the delay with the response.
Unfortunately, I am unable to identify the exact reason of the issue without additional information. Could you please provide us with the log file of the failed operation? 
- Launch the program;
- Tasks and logs, Log;
- Choose the log entry which contains errors and make right-click on it;
- Select save option and specify the desired location for the log file to save to;
- Attach the log file to your next post. 
Also could you please clarify where backup location is placed (whether it's on internal, external, or network hard drive)? 
We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.
Thank you.
Tue, 03/02/2010 - 11:02
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