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Failed to open Item

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Acronis True Image 14 in Windows 8.1
Twice in a row this happened:
1. Used GroverH's excellent instructions to make a full backup to an external encrypted hdd
2. Backup completed normally, but at the end Acronis flashes the error popup:
"Failed to open Item"
3. Double clicking on the backup opens it normally and all seems fine
4. Attempt to mount backup from within Acronis fails: cannot find version 1

Should I just give up on Acronis? Please help.

Attachment Size
acronis1.jpg 38.69 KB
acronis2.jpg 24.56 KB
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Wanted to add the settings on the above backup which failed the same way twice are

1 full backup + 5 incrementals

4 chains.