First ever restore that won't boot

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 11
Comments: 107

I've always had complete faith in ATI's reliability when simply restoring a full disk or partition image. So when one of my two SATA drives failed, the one I use for data, and for other reasons I needed to restore an image to the other drive, the one containing my Win 8.1 system, I was quite confident everything would be OK. And indeed the restore, using rescue media, completed with a success message, but when I rebooted it didn't boot, Win 8.1's ring of dots circling indefinitely. So I tried a previous image but got exactly the same outcome.

The problem I can only assume is that these partition images were taken when both SATA drives were connected and operational, and on reboot after restore Windows is looking for a drive that no longer exists. I may be able to prove this tomorrow as I am expecting to receive a replacement identical drive. If this addresses the issue it will highlight a weakness in ATI's engine which should be addressed.

I will report the outcome.

Thu, 12/05/2013 - 18:46
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 11
Comments: 107

I can confirm the above now. With a replacement SATA drive installed Win 8.1 booted up normally. This seems to me to be quite a significant weakness in True Image 2014 and earlier. I assume the Premium edition could have coped with it but the standard edition cannot. Basically, if you have two hard drives and the non-OS one fails you must not restore an image to the OS drive that was taken prior to the failure.

Fri, 12/06/2013 - 16:39