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frozen backup

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I downloaded the trial copy of acronis 2015 for MAC yesterday.

By 11:00 PM the backup was 66% complete.

At 7:00AM this morning the backup was 72% complete

At 4:23 PM the backup is still 72% complete.

How do I proceed?

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What are you imaging to - internal, USB or Firewire drive?

What version of iOS are your running?