Full backup terminated by shutdown causes all following backups to fail
I have a daily scheduled differential backup with a full backup after every 7 differentials. If the user shuts down while the full backup is running (not unlikely due to the extra time involved) then the backup seems to leave an incomplete tib file and all the following differential backups fail. The questions are:
1. Can the user be warned that a backup is in progress and/or prevented from shutting down?
2. Can Acronis be configured to recover from this situation automatically, e.g. redo the full backup at the next opportunity?
Thanks
Is this another of the joys of windows 8?
No. This behavior was requested by Acronis users who were experiencing "operations in progress" messages.
Ok I can live with the backup being terminated at shutdown, but if it is a full back up all the subsequent backups fail:
"Cannot access the path: \\NSA320S\Backups\ASL1\(1)Daily diff backup_full_b4_s1_v1.tib"
this file is there but it is incomplete/corrupted.
I have to intervene manually to clear the situation.
Sorry the errors in the log should have been:
38 Information 04/03/2015 00:03:49 Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
39 04/03/2015 00:03:49 Error while opening configuration file .
40 04/03/2015 00:03:49 Error occurred while creating the file.
41 Information 04/03/2015 00:03:49 Operation: backup
42 Information 04/03/2015 00:03:49 Priority changed to Low.
43 True Image 04/03/2015 00:04:00 This is not the last volume of the backup archive.
44 True Image 04/03/2015 00:14:01 Check whether the source and destination partitions exist.
45 True Image 04/03/2015 00:14:01 Canceled.
46 True Image 04/03/2015 00:14:01 This is not the last volume of the backup archive.
Yes, I have observed similar!
With 2014, if you accidental shut down, your PC whilst an Acronis backup, was in progress, a message would appear, "Operations in Progress, your PC will shut down, when complete"
This doesn't happen with 2015; a retrograde change!
Yes, I have observed similar!
With 2014, if you accidental shut down, your PC whilst an Acronis backup, was in progress, a message would appear, "Operations in Progress, your PC will shut down, when complete"
This doesn't happen with 2015; a retrograde change!
Blocking the shutdown caused other problems and user complaints - hence the change. Warning the user and providing options would have been better. However the big problem is that the backup will never work again after this event unless you manually clean up. I have had to clone the backup settings and start the new backup an abandon the old corrupted backup. This has happened 3 times in 2 months.
What happens if you just manually delete the incomplete backup file. Can the task deal with it then? If not, what if you trigger a "recover" just after deleting manually? If ATI asks you for a missing version, choose ignore this version. Will the task run normally afterwards?
I have been doing some tests on a windows 7 laptop and so far have not managed to reproduce the problem. The problem occurred on my wife's windows 8.1 laptop so next time she let's me use it I will try further tests.
On windows 7, a manual termination cleared the tib file completely. A shutdown initiated termination left a partial tib file but after restart the backup continued creating a v1-2 tib file and all seems fine.
OK. With v1-2 files in the mix, make sure you validate your backup, or double click on the created TIB file to make sure ATI is tracking of the pieces correctly. It might require your help finding files.
I have been unable to reproduce the problem on a windows 8.1 machine either. At shutdown I get a period of "operation in progress" during which I suspect Acronis is tidying up the backup termination so it is alright on restart.
I guess there may be something odd about the laptop where the problem occurred but I don't know what.