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General Question about the Acronis Forum

Thread needs solution

Is this forum a platform to exchange ideas and problems between users / and MVP users and those which would have to buy an incident for direct support or does Acronis also react to the issues one may bring up here, so in consequence they will be patched?

Thanks for explaining the situation. I am just asking that, because most of the time I see MVPs responding, so I got the feeling they are the major responsible here.

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The EULA information provides most of your answers. This is the information you acknowledged at time of being registered for the forum.

Acronis provides 30 days of free support from date of purchase. More info is found in the
How to get suppport
link along left margin.

90-95% of help responses on the forum is via volunteers.
If you post an issue on the forum, it is highly probable that the only replies will be volunteers.

If you qualify for free support or want paid or specific support from Aconis, you will need to log into the support area located in upper right corner of this webpage. Registration of the product serial number is a pre-requisite for support.

For recovery type issues, Acronis provides support without charges via their official support area such as Live Chat.

This is a response from user and is un-official.

Thanks Grover, and how about the question whether Acronis is considering the feedback here to put it on their agenda to (finally) fix those?