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Get an error each day

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I have one scheduled task, an incremental daily backup, and it is being done. I get an email confirmation. But also each day (at a different time) I get the error message below.

The calendar also shows that the backup failed each day (i.e. it is red), but the daily backup is actually working.

What is the cause of this error and how can it be fixed?

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1 Error 12/28/2009 1:37:03 AM No such script '4DDD9E6E-B64F-4383-8BE8-CDB830798CB9'.
2 Warning 12/28/2009 1:37:03 AM Failed to process pair script:4DDD9E6E-B64F-4383-8BE8-CDB830798CB9.
3 Error 12/28/2009 1:37:03 AM Operation has completed with errors.
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Somehow there is a disparity between the TI database and the scripts listed in the script folder.

Have you at any time run an unscheduled task or perhaps cloned or deleted one?

You haven't stated what version and build of TI you are using, but to solve this problem it may require deleting your current task, checking to make sure that the scripts folder has no contents and then remake the task.

Depending on which OS you have will depend where TI stores the scripts.

I have TrueImage 2010 home, build 6,029, under Windows XP home, SP3.

I have run some tasks that aren't scheduled. (I run them as needed.) I did delete some and change some because a drive letter changed.

My only suggestion is to either delete the tasks and start again, or better still download the Acronis Task Zapper and have that delete the tasks. TI stores drive signatures and partition letters even if the tasks aren't scheduled. I can only guess that a partition letter altering has caused TI to do ' something strange ' (tm - me :) ).

Acronis Scheduler zapper

I downloaded Task Zapper but I couldn't get it to run properly. At least, I don't think so. It came up with some command line program, and I didn't know what to do.

I deleted the scheduled task and readded it, but it still tries to run the bogus task. So I still have the problem.

A quick search of the knowledge base (because I couldn't remember all the commands either) gets us

Task Zap Instructions

Hello all,

Thank you for posting, I will be happy to help. Please accept our apologies for the delay with the response.

Jud,
If you are still unable to use Acronis Scheduler Manager proposed by Bodgy to zap all the tasks, please perform the below actions:

- Download and extract the following archive:

https://www.acronis.com/r/support/en/kb/1054/script_fix.zip

- Run the script_fix.vbs file.

This will remove all scheduled tasks, you should recreate them from the scratch. Also you can remove the respective entry only:

- Open the operation log of Acronis True Image;

Find the respective error entry and note the name of the mentioned script. For example:

Error 1 108 (0X1006C) 10/29/2008 12:09:02 No such script "90F1BFEE-7B23-4E67-96EE-173F00AE9AB4"

- Download  Acronis Scheduler Manager 

- Run the schedmgr.exe file and issue the following command:

get list

- In the list of displayed tasks, note the number of the script that has the same name as the one that produces error entries in the log. For example:

1-3 ~*TrueImageNotify* /dummy / script: "90F1BFEE-7B23-4E67-96EE-173F00AE9AB4" /uuid: "90F1BFEE-7B23-4E67-96EE-173F00AE9AB4"

- Issue the following commands:

task [Script Number]
task delete

For example:

task 1-3
task delete

- If there is more than one task that produce error entries, repeat the procedure for each of them separately

Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.
Thank you.