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Help with backup

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I'm trying to get a back up of a really old Panasonic CF-47 that we've been using at work. I've tried doing a backup using a bootable cd and it is only able to load Acronis in safe mode. When I'm in safe mode, it doesn't see my external hard drive (tried one with a power supply and a WD passport but none worked). The laptop is running Windows 2000 SP4 and I then tried to load Acronis 2010 in Windows itself and that didn't work. It returned with and error ("Entry Point Not Found - Kernal32.dll error). When I plug an external hard drive in (while 2000 is up), it can see the external drive. The laptop runs software that only works on Windows 2000, and we don't have another spare or backup. Any ideas on how to get it to work. Thanks in advance.

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Do you have an older version of TI you could try (8, 9, or 10, for example)?

Does it have a standard laptop drive? You could probably take it out, connect it to an adaptor/dock, and make the image on another computer. Note that doing this may cause drive geometry problems if restored outside the laptop.

How much free space is there on the drive? If there's enough to hold an image, you may be able to use partitioning software to shrink the Windows partition so you could create a new "backup" partition. This would allow you to backup and restore using the Safe Mode version and you could copy off the image file when in Windows. (It's recommended to create an Entire Disk Image backup before making partitioning changes.)

MudCrab wrote:

Do you have an older version of TI you could try (8, 9, or 10, for example)?

Does it have a standard laptop drive? You could probably take it out, connect it to an adaptor/dock, and make the image on another computer. Note that doing this may cause drive geometry problems if restored outside the laptop.

How much free space is there on the drive? If there's enough to hold an image, you may be able to use partitioning software to shrink the Windows partition so you could create a new "backup" partition. This would allow you to backup and restore using the Safe Mode version and you could copy off the image file when in Windows. (It's recommended to create an Entire Disk Image backup before making partitioning changes.)

I have TH 11 but I wanted to use 2010 in order to load that image onto a newer Dell laptop that we have. The disk image that I would take is very small, about 2Gb and I have plenty of space on my external hard drives. If I used TH 11 to take the image, would I be able to use 2010 Universal Restore to put it on the new Dell laptop?

I don't want to risk taking the hard drive out since I don't have a backup/spare.

I'm not sure about using a TI 11 image and restoring with TI 2010 UR (I've never tested it). TI 2010 shouldn't have any problems restoring the image, though.

You could try the UR restore of the TI 11 image on the new computer and see if it works. If it didn't, you could do a normal restore to the new computer and then create a backup of that using TI 2010 and then restore that back to the computer using UR.

This, of course, assumes that TI 11 works correctly on the CF-47.