Help - Cannot Build Usable Recovery Disk from TI9 or TI Home 2010

Thread needs solution
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Beginner
Posts: 1
Comments: 4

I am trying to build a usable recovery disk to use on my Thinkpad Z61M.

I have tried everything shown here including:
1). True Image Home 9
2). True Image Home 2010
3). Using the ISO disk images for 2010
4). Burning the ISO disk images with 2 different programs
5). Using the "acpi=off noapic" options

Everytime I end up with a kernel panic error message and a dead stop.

The only things I have been able to get to work are:
1). Safe Mode from TI9 rescue disk
2). Disk Director 10 disk but only from ISO file

I am at wits end here. How can I get a working version of the program? I have now wasted 6 hours and am just totally frustrated with this rubbish.

BWT: I have also tried testing memory, removing DIMMs, change boot sequence etc. all to no avail.

How can I fix this without spending another 10 hours? Help!

Sat, 06/19/2010 - 17:41
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Posts: 613
Comments: 8747

Todd,

Just so that I understand exactly what is or isn't working.

You are able to actually make a rescue CD and able to burn an ISO to a CD, but your problems starts when you try to boot with the rescue CD?

Have you downloaded the safe version of TI 2010? The safe version will be found under the 'free plugins' tab.

As you've probably guessed your problem is one of drivers that are packaged with the Linux boot environment.

What features does your Thinkpad have - fingerpad sensor, WiFi adapter etc. It own't be of much help but my X61 laptop boots OK with the 2010 standard version of the rescue CD. I doubt that your problem at this stage is RAM or your boot sequence.

In the BIOS do you have a USB legacy option?
Is the CD drive using a an Ultrabase or is it an integral part of the laptop?

Do you have it connected to a network whilst booting and do you ahve any USB hubs or USB devices attached whilst booting?

It might be worth switching the network card off in the BIOS if it has that option.

There may be a clue as to what the Linux kernel doesn't like if there is any text messages before the kernel panic one.

I'm surprised that the 2010 ISO version doesn't work as this uses different drivers to the default version. The SAFE mode ought to work as it uses BIOS calls and is DOS based rather than hardware drivers.

There might be some other switches that can be tried, but we really need to know a little bit more about your hardware.

Sun, 06/20/2010 - 10:54
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Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 4

Thanks for the suggestions. I can burn the Recovery CD in all cases. My problem arises when I try to boot off the Recovery CD.

For TI 9, I can get to the selection menu, choose Safe Mode and it comes up in an apparently correct fashion. However, I need to restore from a USB HD, so that is useless to me. When I try full mode, I get the Kernel Panic error message -- No Init Found and it hangs.

For True Image Home 2010, when booting the Recovery CD I get the Kernel Panic error - VFS Not Syncing and it hangs.

I am able to boot off the CD of the ISO Image for Disk Director 10 although partitioning did not seem to work; the operation never seems to complete when I commit.

I did have more success last night (thanks to Gary Darsey) with building a WinPE recovery disk using the Plus Pack for True Image Home 2010 and the Windows AIK for Vista. It allowed me to recover to the new drive.

I am still mystified and a little disturbed about why NONE of the standard Recovery CDs worked. What else would you need to figure it out? I was able to use TI 9 without Quiet to get a screen full of console log messages before it crapped out. Should I post a digital pic of that?

Thanks.
Todd

Sun, 06/20/2010 - 14:27
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 4

Also, here is the system configuration information:

Lenovo ThinkVantage Toolbox: System Information
Sunday, June 20, 2010 7:34:04 AM

Motherboard
System Board
Manufacturer LENOVO
Product 9452W1Q
Chipset Intel i945GM/PM/GMS/GT 940GML
Southbridge Intel ICH7M/ICH7U
BIOS
Vendor LENOVO
Release Date 08/26/2009
BIOS Version String 7FETA9WW (2.27 )
ROM Size 2.00 MB
Genuine Intel(R) CPU T2400 @ 1.83GHz (CPU:0)
Name Genuine Intel(R) CPU T2400 @ 1.83GHz
Cores 2
Threads 2
Current Speed 1.83 GHz
Features MMX, SSE, SSE2, SSE3, XD, VMX
L1 Instruction Cache 2 x 32.00 kB
L1 Data Cache 2 x 32.00 kB
L2 Cache 2.00 MB

Memory
Total Physical Memory 2.50 GB
2048 MB DDR2
Memory Size 2.00 GB
Memory Type DDR2
512 MB DDR2
Memory Size 512.00 MB
Memory Type DDR2

Hard Drive
ST330083 1A USB Device
Model Number ST3300831A
Firmware Revision 3.03
Total Capacity 279.46 GB
Backup - G:
Drive Letter G
Volume Name Backup
Volume Serial Number F823-C4F7
File System NTFS
Volume Capacity 279.46 GB
Volume Free Space 89.12 GB
Volume Used Space 190.34 GB
Hitachi HTS545050B9A300
Vendor Hitachi
Model Number Hitachi HTS545050B9A300
Serial Number 091204PB4400Q7JU14VA
Firmware Revision PB4OC64G
Size 465.8 GB
Rotation Rate 5400 RPM
Cache Size 7.0 MB
Temperature 38.0 C
Sector Information
Physical Sector Size 512 B
Logical Sector Size 512 B
Logical Sector Count 976773168
Supported Standards ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
Specification Version ATA8-ACS rev 6
IBM_PRELOAD - C:
Drive Letter C
Volume Name IBM_PRELOAD
Volume Serial Number 4099-A67C
File System NTFS
Volume Capacity 460.63 GB
Volume Free Space 360.75 GB
Volume Used Space 99.88 GB

CD-ROM Drive
MATSHITA DVD-RAM UJ-850
Drive Serial Number HA30 055070
Drive Letter D
Readable Media CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL
Writable Media CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL

Video Card
ATI Mobility Radeon X1400
Video Card Chip Type ATI Radeon Graphics Processor (0x7145)
Video Card Memory 512.00 MB
Driver c:\windows\system32\drivers\ati2mtag.sys
Driver Version 8.593.100.7000, 9-29-2009

Video Capture Device
Integrated camera
Device driver file name C:\WINDOWS\twain_32\snp2std\snp2TUI.dll

Display
ThinkPad Display 1680x1050
Mode 1680 x 1050 (16-bit) (60 Hz)
Manufacturer IBM Corporation
Signal Type Digital

Modem
ThinkPad Modem
Model ThinkPad Modem
Driver c:\windows\system32\drivers\hsf_cnxt.sys
Driver Version 7.70.0.0, 11-7-2007
Standard Modem
Model Standard Modem

Sound Card
SoundMAX Integrated Digital HD Audio
Driver c:\windows\system32\drivers\adihdaud.sys
Driver Version 5.10.1.4326, 6-20-2006

Network Card
Broadcom NetXtreme Gigabit Ethernet
MAC Address 00:16:36:86:de:f7
IP Address 0.0.0.0
Gateway IP Address
Current Speed 0 bps
Driver Version 10.35.0.0, 5-9-2007
Intel(R) PRO/Wireless 3945ABG Network Connection
MAC Address 00:13:02:ad:8c:f4
IP Address 192.168.1.3
Gateway IP Address 192.168.1.1
Current Speed 48.00 Mbps
Driver Version 13.1.1.1, 1-13-2010

Printers
Microsoft XPS Document Writer
Model Microsoft XPS Document Writer
Path Microsoft XPS Document Writer
Driver Path C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\mxdwdrv.dll
Driver Version 0.3.6001
Microsoft Office Document Image Writer Driver
Model Microsoft Office Document Image Writer Driver
Path Microsoft Office Document Image Writer
Driver Path C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\mdigraph.dll
Driver Version 0.3.8166
hp psc 1300 series
Model hp psc 1300 series
Path hp psc 1300 series
Driver Path C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\hpz2ku10.dll
Driver Version 0.3.00
IBM Infoprint Color 1567 PS3
Model IBM Infoprint Color 1567 PS3
Path cavicl06 Color-Comm. Rm.-01-1809 Douglas-Victoria
Driver Path C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\PSCRIPT5.DLL
Driver Version 0.3.6000
IBM Infoprint 1570 MFP PS3
Model IBM Infoprint 1570 MFP PS3
Path cavicl05-Comm. Rm.-01-1809 Douglas-Victoria
Driver Path C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\PSCRIPT5.DLL
Driver Version 0.3.6000
Canon MX870 series Printer (Default Printer)
Model Canon MX870 series Printer
Path Canon MX870 series Printer
Driver Path C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CNMDRA7.DLL
Driver Version 0.3.00
Canon MX870 series FAX
Model Canon MX870 series FAX
Path Canon MX870 series FAX
Driver Path C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CNCF2Gm.dll
Driver Version 0.3.00
Adobe PDF Converter
Model Adobe PDF Converter
Path Adobe PDF
Driver Path C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\PSCRIPT5.DLL
Driver Version 0.3.6000

Operating System
Name Microsoft Windows XP Home Edition (32-bit)
Service Pack Service Pack 3
Build Number 2600
DirectX Version 9.0c (4.09.00.0904)
Windows Update
Automatic Updates Download but install manually
Last checked 2010-06-19 21:44:04

Product Version: 6.0.5514.60

Sun, 06/20/2010 - 14:37
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 11
Comments: 1342

Hello,

Colin, thanks for your help.

Todd, let me assist you.

Most likely the issue is caused by some compatibility problems with your hardware. However, to investigate it we need some additional information. Could you please do the following?

  1. Collect Linux System Report;
  2. Collect AcronisInfo tool output;
  3. Submit a support request with the gathered information.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

Tue, 06/22/2010 - 13:02
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hello Todd!

Thank you for your comment and for keeping us posted!

Ilya is currently unavailable, so for us not to lose time, don't hesitate to send the information gathered to me directly via PM.

Should you have any questions or need any assistance - let me know, I will be glad to help!

Thank you for understanding and cooperation.

Thu, 06/24/2010 - 17:42
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 4

Hi - I have sent the diagnostic information requested via PM and also through the incident I opened with support. No response on either front and no resolution. Can someone please update?

Todd

Wed, 06/30/2010 - 03:11
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 11
Comments: 1342

Hello Todd,

As I can see from our system your case is being handled and now we're waiting for your reply. Please try the suggested workaround and let us know if it worked for you.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

Mon, 07/05/2010 - 11:05
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