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Help with cloning all data from SSHD to SSD

Thread needs solution

Hello!

I have linked up my new Crucial MX300 525GB SSD via a PNY SATA to USB HUB and I wish for the current Win10 OS and small other bits of data and recovery partition from the 1TB SSHD to be cloned over to the new SSD.

When I first linked up the SSD Acronis 2015 said it was unsupported, and having found out it was uninitialized I went to Manage Computer and formatted it so now it appears as though it were any other drive. It now comes up on Acronis as the credentials I put in for them and appears as though the cloning should operate fine.

The data on the SSHD is just standard stuff. It has 5 partitions on it: WINRE (Basic GPT), FAT32 (Basic GPT), Windows C: (Basic GPT), a small Basic GPT Partition, and Recovery D: (Basic GPT). The data when transferred over will leave me with more than enough space for what I use my laptop for at 250GB ish so the size difference shouldn't be a problem.

The SSD is brand new and it is NFTS format just like the SSHD so I figure that isn't a problem.

So Acronis says OK and shows me what the SSD will look like after cloning and the space is fine, all the partitions are there. It tells me that "the disk will be restored as is (disk's layout will remain GPT).

So I click proceed and expect a long wait, instead it tells me to restart within a few seconds. So I do that and then I am present with a black screen with the writing:

 

Starting Acronis UEFI Loader...

Runtime error:

Error 0x10d00e: Failed to find.

l line info: 0xec492506f42e4db

l $module: bootwiz_efix64

(Then a message just underneath transiently that I think says: Best Succeeded - Acronis Loader)

 

Then Boot Manager comes up and shows me two options:

Boot Menu Option:

OS Boot Manager

Boot from UEFI

 

If I select OS Boot Manager, then the PC restarts as normal, and the SSD is empty like it was after I formatted it.

If I select Boot from UEFI it bring me to a BIOS sort of menu which I have no idea what to do on.

 

I'm sorry this post was so long but I wanted to help anyone who reads this get a good image of what it going on on my laptop and will help me to make the SSD my boot and storage device.

Thank you so much in advance for your time. All help is appreciated!

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Joshua, welcome to these user forums.

The problem you are seeing is being caused by attempting to clone from within Windows on a system with UEFI and I suspect, also with Secure Boot enabled.  When you do this, Acronis needs to modify the UEFI bootloader configuration to create a temporary Linux based OS environment from which to run the clone operation.  Secure Boot does not play nice with Linux OS and this can result in an unbootable system!

See post: 127525: True Image 2014 (Bundle with Crucial HD) made my laptop unbootable (MBR error) for a user who had that exact problem.

All cloning should only ever be performed using the Acronis bootable Rescue media, i.e. booted from CD/DVD or USB memory stick completely outside of Windows and without any need to modify any bootloader configuration data!

The second issue at play here is that an SSHD is a hybrid drive and is not supported for cloning.  You should be doing a Backup of the SSHD to an external backup drive, then Restore that backup to the new SSD drive (again installed in place of the SSD & booting from the Rescue Media).

A further issue is that you are attempting to clone to the SSD as an external USB drive - it is strongly recommended that the target drive for a clone is installed inside the system in place of the original drive, which should be connected externally instead.

Please see the following KB documents: 
48386: Acronis True Image 2015: Cloning Disks  
1540: Difference between Backup and Disk Clone

Please note that the Acronis bootable Rescue Media must be started in UEFI mode, the same way that Windows starts.

Immediately I would like to thank you for taking the time to respond in detail and so quickly!

I did not know that trying to clone an SSHD would not be a simple as just cloning a HDD. Nor did I realise that it would be as difficult as the seller of the SATA/USB hub had me believe to simply swap out my old hard drive for the SSD.

So what I could do is purchase the Acronis bootable Rescue Media, maybe make a partition to put the back up into on the external hard drive, and then use that to back up the restore the SSHD data onto the SSD... Does that sound right? Sound a bit complicated to me! :P

I appreciate this isn't to do with Acronis per se but since I have purchased the software I am hoping you will assist me once more briefly.

I have already copied all my important data to an external hard drive so my data is safe already. Would it be possible to download a copy of Windows 10 pro onto the new SSD and then just swap out the old hard drive with the clean Windows 10 Pro SSD and then it will boot as normal?

Although, I would like to remind you that the system is currently on Windows 10 Home, and it shipped with 8.1 so will this attempt to swap in a clean SSD with Windows 10 Pro be futile?

Thank you so much again for your initial reply!

Joshua, the Acronis bootable Rescue Media can be created within the main Acronis application by using the Rescue Media Builder tool found in the Tools section of the GUI or via the main Windows Programs menu.  Alternatively you can download the Rescue Media as an ISO file from your Acronis account where you have registered the True Image software - this should be burnt to a CD. 

You can store a backup image file .TIB on your external hard drive without needing to create a separate partition for this.

If you are looking at just installing the new SSD in place of the original SSHD then installing a clean copy of Windows 10 Pro on the SSD, then that is another solution and will give you a clean start with Windows 10, but will require you to reinstall all your programs, applications etc, and then to restore all your important data to the new SSD.

Windows 10 Pro should work fine on your computer given that it is able to run Windows 10 Home with no problem.