Home 2011 - Recovery Boot CD - Mouse and KB not Working
I have the 30 day trial software installed and am evaluating this for my company.
I have successfully created a backup image of my entire C Drive and am now trying to restore it.
I created the Recovery CD and have booted with it in.
The CD starts but I have no way to select the Recovery option as my USB mouse and USB keyboard are non functional.
I have searched and found many posts with this issue but none that involve the 2011 trial version and therefore have no access to the solutions.
I am looking at 30+ licenses when we buy our solution.
Please advise.
RA

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Maybe I'm incorrect but I don't think the trial gives you the full range of working features as the purchased product.
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Ross,
You will find lots of help in this "Getting Started" article below.
http://forum.acronis.com/forum/13234
You make no mention of what type or brand computers are involved and or what operating system is in use. The issue you describe could be a driver issue and there are other alternate drivers available.
If the suggestion by Tom does not work, then let us know and other alternatives are available.
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Hello all,
Thank you very much for your posts and your kind assistance.
Ross,
I will definitely assist you with this issue.
To add to Tom's suggestion, please make sure that your USB devices are not connected through a USB hub, if they are, please connect them directly.
If nothing helps, please collect this report and contact our Support team so that we can investigate and resolve this issue.
Please let me know if you have additional questions.
Thank you.
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