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How can I register my True Image 11 Home?

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I want to register my True Image 11 Home product. I login after enabling option "Stay logged in" and am greeted by "Hello Klaus". I take the serial number from the back side of the Acronis bootable CD cover, enter it at the box on this web side, then klick on the "Registrate" button. The result is that I am thrown back to the login side (without any comment).

In case this is important: all texts are presented in German, and my product is in German too.

Any help is greatly appreciated.

Kind regards

Klaus

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Klaus,
Just to be sure again, Login again and see if any of the registration attempts actually did get you registered.

Hi GroverH,

thank you for helping. I just solved the problem by using Internet Explorer instead of Firefox. The difference: My FF is protected by disablíng Javascript. During my attempts I temporarely enabled Javascript for the Acronis Website, but maybe this wasn't enough (though FF didn't display the icon that shows that it blocked a Javascript function).

If disabled Javascript was really the cause of my problem, maybe the registration page of Acronis might give a short message to the poor and desparate user.

Kind regards

Klaus

I'm glad you were able to resolve the issue. Unfortunately, there are times when IE is necessary but it is rare for me. I will go weeks without needing to use IE.

I also use Firefox 3.6.3 for all my forum browsing but it has been so long since I had to use the register, I do not know the current situation with Firefox. I do use Firefox to log into the registered area use it to download all my updates, etc from Acronis.