How can I remove the dialogue for Credentials for backing up to a Network Shared drive
Hi,
I just purchased Acronis True Image 2015 build number 6525 on April 28th, 2015. My 30 days of support have ended so I only have you to reach out to for help. I have bought 2013 and 2014 in the past, I've never needed to backup to a shared network drive.
I asked and was told by email prior to my purchase that it would backup to network shared drives.
I get everything configured and when I click backup now it checks credentials and nothing I enter works as credentials. I've added credentials in Credential Manger, tried the computer name and password, I am lost to know what is going on here. I have 2 networks, one is a direct Ethernet cable between 2 computers my laptop and desktop for 1GB transfer between them in a crossover configuration, no internet access and static IP. The other utilizes an Asus AC2400 for protected internet access, dynamic IP, cable and wireless. I tried sharing the drive over wireless and with my direct connect but nothing works with Acronis. They all work for anything else. I even downloaded one of your competitors programs as a free trial and backed up my laptop.
I can access the shared drive in File Explorer, copy files and folders, delete them, everything with out any credentials. I tried a Homegroup, it didn't work so I removed the Homegroup, Acronis see's the drives and will even configure it as the backup location but when I click backup it pauses for awhile and asks for a username and password.
I don't need or want any credentials for this network. It's at my home, it's wired without internet access on the network I want to use. The wireless in protected if I wanted to use that. I've used Acronis for years and been a loyal customer. How can I remove the whole credential thing? If not what are the credentials it is asking for?
Thank you in advance