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How to recover Tib file

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I am trying to recover one saved outlook file (was saved in 2012 version) without luck. I have double clicked the files as tech support suggested. I am getting a message “You can explore only disk and file back-ups”. Is there a way outlook files could be saved in outlook format?
I need to recover the this file. Any help will be highly appreciated.

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Apan,

Your post is confusing.

The question "Is there a way outlook files could be saved in outlook format?" does not make sense to me.

Was the backup file created in the True Image 2012 program as an E-Mail specific backup? (It appears so.)

If the backup file was created as an E-Mail backup, you will have to add the backup file to the Backup and Recovery tab in 2013 (use "Browse for backups" button) and then choose recover.

Before attempting the E-mail recovery, BE SURE YOU HAVE A CURRENT FULL DISK BACKUP!, or at the very least, a copy of the current Outlook PST file saved in an alternate location.

You can NOT mount or browse an E-Mail backup. Tech support should have known this.

The E-Mail restore may not work if the user account in the old backup does not exist on the current system. Restores from E-Mail backups in True Image seem to be an issue for some (many) forum users.

If you have ANY other file or disk based backups of this system (that contain the Outlook PST file you need), you could restore the Outlook PST file (contains all the contacts, mail, etc.) from one of those backups (to a new temporary location - do not overwrite the current one!). Once restored, you could open the restored PST file (from within Outlook) and copy the email items you need into your existing inbox or other Outlook folder.

I had hard time to come to this page. I had type the answer and when I posted it gone away. So after several tries I am back to this page and try to recount what said in that response.
What I meant is whether there is a way to covert .tib file to .pst file.
I had avirus and that locked my computrt and was asking me to pay S50.oo as fine. I have subscription for Computer maintenance and they suggested me format the drive and install all softwares. I did that and used the mirror imaging which was dated august 2012. It recovered everything to that date including my e-mail information. I saved e-mail everyday in separate back-up file using Acronis. Now I could not go back to any file after august 2012. I save all my mails incoming and outgoing in specific project files. All new projects created after 08-2012 are not recovered. I tried to to recover the files thru Acronis recovery without luck. The sytem is not recognizing the files between August 2012 and June 1, 2013 the date I had recovered from the mirror imaging. Prior to June 1, 2013 - all my back-ups are with 2012 version.
I do not save the .pst files using any other software. Thus, this is the only source to me for my old files.
I am not sure what are my options now?
I contacted the tech support for guidance. I was told to upgrade 2012 to 2013 and I did without luck. I mailed to file to to Tech support if they could convert the file to pst file yesterday and I have no heard from them as of now.
I thought forum could be a good option to get help.