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How to uninstall TI Home 2010?

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Hi,

after some uninstal nightmare, I'm not able to re-install TI Home 2010.

Root case was, that I had installed 2010 over 2009 and than tried to uninstall 2009. Even after having run the Acronis CleanUp tool, I'm not able to re-install. But the clean-up tool does not support 2010.

So is there any newer version of the Acronis CleanUp tool, that also handles TI Home 2010? Or is there any manual procedure on how to remove TI Home 2010?

Thanx
Oliver

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did you try removing the MSI entry if present with the windows cleanup utility after running the Acronis cleanup tool ?

Did you get an error message during re-install ?

Try using a Windows Restore point that is dated before you installed 2009. Then reinstall 2010.

Really stuck! Add/Remove will not remove TI Home 2010. I have the 2011 upgrade but trying to install it over 2011 stalls about half way thru.The Acronis Cleanup Utility for 2010 no longer exists and the 2011 Cleanup will not work for 2010. How can I remove 2010 so I can install 2011?

Hello all,

Thank you for your comments. David, I will certainly help you with this issue.

Please make sure that you have a valid backup of your system. You can create a backup using Acronis Bootable Media downloaded from your Acronis account. You can then check this workaround to manually uninstall ATIH2010.

After that if you are still having issues with installing ATIH2011 please get back to me with an installation log and a Windows sysinfo file.

Looking forward to your reply and if you have additional questions please let me know.

Thank you.