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If I am not me, who am I?

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Having terrible ongoing problem with Acronis backup becoming inoperable, giving me Error #1314 (privilege not held) - all indications point to the Administrator status, but (in Windows 7), it clearly shows that I am the administrator... and yet I bump into the "created under other name" mystery.

Just to eliminate every possible variation, I ran a thorough hardware scan and all is well.

Does anybody know a way out? Sorry to say, ATI v. 11 has no support, and I reverted back to 11 when I didn't like the 2014 version. I had no problem backing up after going back to 11, but now the same error persists.

Thanks in advance for pointers, Janos

0 Users found this helpful

If you really mean the old version 11 (not version 2011),
the old version does not support Windows 7.

If you mean the verson 2011, then run the 2015 TI cleanup utility (my signature link 4 below) and do a reinstall.
Note the text instrucdtions within the Cleanuk utility which involves some registry edits.