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I'm giving up

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I've decided I can't live with this any more, and I'll be looking for alternative solutions. In my professional life, I am responsible for website usability. It requires an understanding of your users, and what they want, and understand from software. If my site was as poor as the True Image interface, there'd be good reason to question whether I should retain my job.

When I get a message that 'Operation paused' and 'disk is full', that doesn't even say it's a TI message, that doesn't say what operation is paused, and doesn't say which disk is full, I seriously call into question the competence of the software and the people responsible for it. I can't even click on the message in the system tray to load the software. When I do load the software, I am given an equally unhelpful message. There have been other posts on this forum about equally incomprehensible messages.

The help files are a minefield to understand. They are written by people who may well understand very well how the software works, but with little understanding of whether it means anything to their users. I regard myself as a relatively experienced computer user, and can't cope with this software that's supposed to be a market leader.

You can't just click a scheduled task to run it ad-hoc. And I've come to the end of my tether trying to make automatic consolidation work.

I just can't wait to uninstall this software and find something I can actually use, even if it does have fewer features.

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Nick,

You haven't mentioned which version or build of TI you are having problems with.

You should be seeing a systray icon from whence the message emanates or a message box on the screen.

You can run a scheduled task ad hoc, or at least you should be able to, right click on the task in selct RUN.

If you could state which version of TI you are using, it would help in sorting out the consolidation problem. What exactly is the problem with the consolidation? It does require almost the same amount of free space on a drive as the archive size to work.

Nick,
You are an excellent candidate to use OracleDBA's Chain2Gen. C2G is a helper program for TrueImage Home and it is designed to help the user to control the number of backups to be retained and to assist the user in making sure a full backup is created when the user wants a full backup.

TrueImage does the backups and the scheduling. C2G uses user parameters to control how these backups are retained. Look it over. Check the link in my signature below.