In Image Backup, does not recognize one of the three drives in system.
The control page that appears when image backup is selected is missing one of the secondary drives (D:) behind the primary "C" drive. Is there any way to get the software to sniff out the missing drive? Thanks for any suggestions.
True Image Home 2010 - V 6.053. Occurs inside Windows XP Pro when clicking Disc and Partition Backup. Thanks.
If the missing drive is a Sata drive, you might check in the Bios for using in IDE compatibility mode.
Otherwise, send Aconis support a private message.
Supply serial number to your 2010 and ask if they have a different set of drivers for your Windows XP Pro installation.
Advise them what the problem is. Advise whether missing disk is sata or ide.
It seems like the end result of this issue never came to be posted here, and it looks like it might have come handy for me now, having a similar situation.
While preparing to restore my windows XP machine using Rescue Media of TI 2010 with Plus Pack, I received a message stating something like this: "Disk 1 could not be found".
I suspect this should be referring to the USB drive where my TI image was stored. In fact, this drive had been assigned the letter "X" by Windows and the Rescue Media software was showing it as "D:\".
I went around this discrepancy by using the "Browse" button provided by the RM software to navigate to the proper location of the image I wanted to have restored to my drive C.
I have done a number of recovery operations before, using True Image 11 in both the Windows XP and Windows Vista environments, and never encountered a similar situation, where my USB drives would not be properly identified by the Rescue Media software.
As I understand it, this is not an insurmountable issue, it's just a nuisance, but why would this brand new version of Acronis True Image come with these kinds of flaws from the factory? I just downloaded it about 10 days ago!
Is there a way to "teach" Rescue Media to properly identify the drive letter?
Any comment will be very much appreciated.
Thanks.
The rescue media uses linux and diff OSs will assign drive letters diff. Never use drive letters to select drives when restoring! This should be shown in big, bold letters on the source and target selection screens in the bootcd version!
Hi Scott,
Thank you for your explanation. If it is so, it MUST be well known to Acronis, in which case, WHY ON EARTH doesn't Acronis do exactly as you say -- to post a warning message right there, on that screen???
Isn't this kind or approach from the part of Acronis, repeated in so many other similar instances, the fodder for so many complaints, as of late, about the Acronis products and the company's own approach to customer service?
Am I right in my inclination to just cut my losses and go back to Acronis 11, which NEVER let me down in a few years of use and a number of recoveries?
I'm seriously considering that, short of saying goodbye to an old "friend", so to speak...
Ain't this sad?
The same would be true of ATI 11 and any other backup/imaging program that uses linux (or DOS) for an OS for system restores and for the bootcd, which almost all of them do.