Image change name in secure zone.

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Just wondering something with Acronis TI 2010.
Is it normal that the image in the acronis secure zone dissapear after restoring it ?

My image name was recovery.tib but after restoring it the image named recovery.tib was not there. It was replacement by something like defaultconfig.tib(dont remember the exact name.

It tried it two times with the same result.

The secure zone is not in the image so it should not change name.

Thanks

Thu, 05/13/2010 - 14:32
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 2991

Hello,

Thank you for posting your question, I will be happy to help. 

We have had several issues with similar symptoms, most of them have been resolved in the latest builds of the program. I am not certain if the current issue is addressed in the latest build at this point, however it is generally a good idea to be up to date.  

Therefore, please check the build number of your program. You can check it navigating mouse cursor to upper line of the program then press ALT  -> Help -> About. If the build number differs from # 7046, please update the software.  

You can learn more on how to download the latest build in this article. After that please see if the issue remains.

If the issue still persists, could you please clarify where Acronis Secure Zone is created (whether it's on internal or external hard drive)? Have you created the backup image under Windows or under Acronis Bootable Media? Have you recovered the archive under Windows or under Acronis Bootable Media? 

Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.

Thank you.

Fri, 05/14/2010 - 12:29
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Hi Oleg, here s the answer to your questions.
The software was already updated to to latest build. The secure zone is on the internal drive. The image was created in windows and recovered with the bootable media/f11 key.

Thanks

Fri, 05/14/2010 - 15:45