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Image has bad sectors unable to restore and fails validation.

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I just thought I'd post this to maybe help someone else avoid frustration.
I made an image on a lawyers laptop a month ago and burned to 3 DVDs. This laptop he had me downgrade to XP from vista which was not easy as toshiba was not providing device drivers for this model. It took quite a bit of effort and I was able to find drivers on toshiba's UK site. Suffice it to say I did not want to have to go thru all the trouble of getting this thing going with a clean install again.
Now I get it back after it got infected and he tried to do a repair install that hangs. I thought, no problem, I'll just copy the documents off and restore from the image a month ago. Then copy the documents back over.

Here's where the frustration comes in, I copy the tib files from the dvds over to a hard drive and the restore fails with can't read because of bad sectors. Error code E00070003.
The image fails validation as well. I even have trouble trying to validate or restore just from the DVDs. I chkdsk the hdd and it shows no problems, no bad sectors. I mount the image and try to chkdsk it in read/write mode to no avail.

This is the next day and on a whim I just decide to copy the tib files to my laptop and it validates, then I do the restore and it images the hard drive just like it's supposed to. Most likely the computer I was using to do the cloning needs it's hdd checked.

Anyhow, if someone else has the same problem, you might try restoring using another computer as it may save some stress.

0 Users found this helpful

Hello Sam Bright,

Thank you very much for your post. I really appreciate your feedback!

You are absolutely correct, when there are messages indicating that the backup file is corrupt, one of the first solutions is to move the backup to a different location.

We also have an extensive Knowledge Base article that provides troubleshooting steps for corrupt backups.

Please let me know if you have any other questions.

Thank you.