Image restore fails
I am using Acronis TI 11 Build 8101:
Previously when restoring an image I could start the restore from within Windows, which required a reboot at which time the image would commence and continue until the image was completely restored. Now, after the reboot, the restore process will start, but reach a point and abruptly cease, probably because it cannot locate the partition to restore to. If I use the Bootable Rescue Disk, it mislabels the source of my images to C: with the list of images,instead of I: where the images are designated as stored, and doesn't provide the correct location for a restore, only showing C: and another partition, omitting the correct partition for the image restoration. I have no idea how to correct the problem.
Robert,
Just to add to James, do not attempt to "correct" the drive letters as you restore, since changing the drive letter is a feature that is available when your restore individual partitions.
The data in the backup is correct, only the application UI displays different drive letters.
Unfortunately, I restored an image without assigning a drive letter. When the restored image appeared in My Computer without a drive letter, I tried assigning the one that was previously designated, and that was the start of my problem. Today I attempted to restore an Image from within Windows, and it halted on a blue screen. When Windows restarted, the following information popped up:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 838D955E
BCP3: AC9C7934
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\092412-20904-01.dmp
C:\Users\bobbo\AppData\Local\Temp\WER-39452-0.sysdata.xml
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I have tried uninstalling and reinstalling True Image but nothing has worked so far.
Robert,
Always do the restores from the recovery CD.
Unfortunately, I restored an image without assigning a drive letter. When the restored image appeared in My Computer without a drive letter, I tried assigning the one that was previously designated, and that was the start of my problem.
I am not following.
From the recovery CD, it is OK if the CD is showing you a disk C: for the disk that Windows lists as I:
Let's assume it lists your Windows C: as D:
Select the backup from the recovery CD "C:" disk ("Windows I:"). When you select the what to restore, select the "Windows C:" partition (within the backup data, the letters should be right), but when you select the target partition to restore to, pay attention to the partition labels, not the drive letters. With our assumption, the destination of C: (in what to restore) would be D: (we assumed that the recovery CD lists the Windows C: as D:)
In my last attempt to restore an image, I booted from the Rescue disk which listed C:backups. C: backups listed all my images and I selected the image I wanted to restore, an image of my Win 7 64 bit. It only gave me the choice of C:backups and another partition that I don't remember. I selected C:backups, and started, but as I wasn't sure that the restore was restoring my Win 7 64 bit partition, I halted the restore,... a big mistake because my system refused to boot, probably because the master boot loader was compromised. All attempts to restart failed. I took the computer into a local repair shop where it is being serviced. In retrospect, I should have just booted the Win 7 install disk and run the Repair function, but was a bit rattled at the time, hence to trip to the repair shop. I'm now awaiting a call from the repair shop.
Robert,
Mu hunch is that you didn't need to take the computer to the repair shop. Since you did, they should be able to restore image for you.
They didn't attempt to restore an image, they restored the ability to start up in either of the two Windows 7s, 32 or4 64 bit versions in my dual boot system. I'm still having problems of identifying the location to be restored to. When booting from the rescue disk, it only displays the drive letter with no drive label. for example when selecting an image to restore, it only shows C: and a listing of my images. Then, selecting an image to restore, it only show drive C: with no drive label. Since I am dual booting, I don't know whether I'm restoring over the correct OS; I may be overwriting the wrong OS. In the past, I had been able to identify the drive label I wished to restore, but that is no longer the case.