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Initio 1620 SATA Controller not supported in Recovery Manager?

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Hi,

I just bought a SATA PCI card with Initio 1620 Controller. Unfortunately I discovered that both the Recovery Manager and the Rescue Media did not list the drive connected to the SATA PCI card.

Before buying, I made sure Linux does support the Chip so the Recovery Manager and Rescue Media can use drives connected to it. I tried with both True Image 11 and TrueImage Home 2009 (full, registered Versions).

The Rescue Media was build and burned on a Windows PC and it also contains the Disk Director 10 rescue Media (which unfortunately is pretty outdated in regard to driver support).

I did find another thread which explained that there is an ISO image for download with a Rescue Media image. This indeed does contain the neccessary Linux support for the Initio INIC1620 controller and the drives are shown.

But: I'd like to have the driver also available in the RecoveryManager and in the RescueMedia that contains both DiskDirector and True Image.

 

Can you please provide an update to the Products installed on Windows so the Recovery Manager and  freshly build rescue media will contain the driver?

Btw., why is there a difference in the rescue media / recovery manager compared to the downloadable ISO?

 

I have seen the post about trying to copy the kernel.dat and ramdrive.dat from the downloaded ISO to the Windows partition. Personally, I think playing around with internals of a product like this would be ok if the product is open source. But I have paid for it and expect  this to be provided by Acronis through a product update.

 

The controller identification from Windows device manager:

PCI\VEN_1101&DEV_1622&SUBSYS_16221101&REV_02\3&61AAA01&0&40

 

Jörg

 

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Hello Jörg,

Thank you for using Acronis True Image Home 2009

I would recommend you create BartPE bootable disc using Acronis BartPE plug-in, you can download plugin from your account.  If some drivers are not recognized by Acronis True Image Home 2009 you may use BartPE bootable disc. It is possible to add any storage drivers at startup in the same manner as when installing Windows on the hard drive (by pressing F6 and inserting diskette with drivers).

To create BartPE bootable disc with the Acronis True Image plug-in you should download PE builder from the following link

See also this article “Creating BartPE Media with Acronis Disk Director Suite 10.0”, use this link

The ISO image of Acronis bootable disc from your account has different loader, it’s based on ISOLinux which has more embedded drivers.