Skip to main content

install true image home 2012 to new Win OS install

Thread needs solution

I need to upgrade my OS from Win XP to Win 7 because of a hard drive virus infection. What do I need to be able to install both my TIMH 2012 and Plus programs after I upgrade the Win OS?

0 Users found this helpful

Nothing. The re-activation should be automatic.

I can load TIMH with my disk which I have. But what do I need to do to download Plus since it was a download purchase?

Hopefully, you registered the serial number for the plus pack with Acronis. Upon registration, any software registered is available for download.

Log into your Acronis personal account and see which software is there for download. if the plus pack is not listed, perhaps you still have your email from the purchase and can register it; or contact Aconis customer support for help--if the serial is not known.