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Installation key

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I purchased the 2013 upgrade recently. When installing it, it asks for the original installation key to be entered. I did so, but the installation program does not accept that key.

How should I proceed from here, please?

R.A.Lagerweij

0 Users found this helpful

When you copied and pasted the key, was that line break present?

Is that a key for the paid 2012 version?

Ruud,

You should not post your keys online. The one posted is a valid 2012 key. You would need both your 2013 key and the 2012 key. The 2013 installation will ask for the 2013 key first, then the 2012 key. Be sure you have only 1 hyphen (-) between the Y and the 9.

James