Installation problem

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
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Simply cannot install the product. I bought a boxed product, it updated over the internet and downloaded. I registered it. I simply finish up with the blue start page with no means of progressing from there and the programme disappears off my computer when I take out the CD

Sat, 12/31/2011 - 10:24
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hello Malcolm,

Welcome to our Forum, it's nice to have you with us. I'll be glad to help, but without the additional logs we cannot identify the cause of the problem. Please provide us with the

1. Installation log.

2. Windows system information file.

Please also note that we do have a thread for the installation problems. We would appreciate if you could refer to it with the further comments, and diagnostic information.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Mon, 01/02/2012 - 21:33