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Installation of TI 2010 under Windows 7 crashs

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Hi all,

I've a system with one local drive and an NDAS Drive. When I starts the installation after selection of the installation type (I select user defined), the computer crashes totally and boot up from bios. I've windows 7 home premium.

Any idea?

Thanks
Achim

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Does Windows give you any error messages?

When the computer crashes do you get a BSOD?

What size is the installer file, you might have a corrupted download.

If you let the installer just 'do it's thing' will it then install?

I take it by User Defined you mean custom install or do you mean the choice between All User or This User installation?

Are you using the English language version of TI and what build are you trying to install?

Hello,

Achim, I'll do my best to help you and to resolve the installation issue, but first of all I need additional information from your side to investigate the issue thoroughly.

  1. Collect Windows mini-dumps
  2. Gather AcronisInfo tool output

Please attach the collected information to your reply to this thread.

We are looking forward to hearing back from you at your earliest convenience.

Colin, thanks for the help.