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Installing Media-Addon

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I just bought Acronis True Image Home 2010, but when I click-on "Install Media-Addons For Acronis True Image 2010" (on the install disk), I get the message;

'The installation was interrupted before Media-Addons for Acronis True Image Home 2010 could be installed. You need to restart the installer to try again.'

'To install Media-Addons for Acronis True Image Home 2010, he following component (English version) must be previously installed'

Rescue Media Builder (13.0.5026)

I ran the update on the install-disk, and it's in english.

Any help on this? Thanks--

0 Users found this helpful

Hello Buckman,

I understand your question and will do my best to solve the issue.

I have noticed that you are using outdated build of the program. The current build is 6053 so I may recommend you to download it first. You can download the latest build from your account under registered products.

The best way to resolve the issue is uninstall the previous build then launch the installation file of the build 6053 and select Complete type of the installation. It will include Media Builder and you won’t face the issue with add-ons installation anymore.

Let me know if you need further assistance.

Thank you.