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Installing Plus Pack

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I have TI 2013 installed and it works fine, so today I decided to install Plus Pack. When I attempt to do the install and error message comes up that says "Full version of True Image must be installed on your computer before you start the Plus Pack add-on installation. You can purchase the full version of True Image at: http:www.acronis.com/buy/atih.

If this wasn't an open forum I would post the 14 serial numbers I have registered just to show that I DO in fact have a full copy installed.
Please help if you can.\
Thanks

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Robert,

Did you have a previous version of the Plus Pack installed from an earlier TIH?

Is your copy of TI 2013 showing as a full version in the About box or as a trial?

Try a repair install of 2013 and then try the Plus Pack again.

If you could post the MSI installer log for the Plus Pack (probably found in your %temp% folder), that might give some clue as to why it is failing to install (check for email address and serial number entries and remove them before posting).

Does the Plus Pack serial register to your account OK?