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Invalid Password ?!?!

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Hi all,

I purchased ATI 2015 last year. Earlier this year I had to rebuild my PC due to a virus/problem with ATI 2015. Now I'm at a point of reinstalling ATI 2015. It installed just fine, but when I enter my userid/password, I get a display that my logon information has expired. I don't know how that can be since only two months have passed between purchase and reinstall.

Any good suggestions on how I can recover my logon information? I have to believe it's the password that needs to be reset.

Thanks in advance.
Gil

0 Users found this helpful

Hello Gil,

sorry for the delayed answer!

Can you please share a screenshot of an error message that you get? 

Thank you.