Skip to main content

Just plain not working

Thread needs solution

TrueImage 2014
My PC crashed and am trying to re-install from a USB drive onto my new PC. I finally got the license transferred.

When I follow the directions of section 7.2 all that happens is that Acronis freezes and I have to to to the Task Manager to turn Acronis off. Here is a screen shot. Somehow I have my documents and and similar files recovered but am trying to figure out how to recover applications so that they run the same way as before.

So far this is not seeming any better than the native Windows 7 backup. I bought Acronis just a few months ago and now it seems that this forum is my only user support.

0 Users found this helpful

The information you have provided is insufficient to offer a possible solution. Your reference to section 7.2 in the documentation has to deal with data security in the documentation that I have and has nothing to do with recovery. If you can better describe the steps you are performing maybe someone can be of some help.