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Keyboard stuck during restore!

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I just tried to recover an Acronis system image from a NAS using an Acronis boot disk and was unable to because while in the menus to select an image to recover, and put in the login credentials to access the NAS location, my USB keyboard was simulating a stuck key - specifically, "6".

Unplugging and plugging it back in a different port didn't help. This almost made my backup impossible! I had to use a secondary location instead. What happened and what should I do about it if anything?

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I have had, what I think, is a similar problem to you, whereby the cursor freezes when a USB or CD boots up the Acronis Recovery program.
Have you tried moving the highlighted choice, say from Windows to Acronis, by using the up/down arrow keys and then press enter key?
Once the program has loaded into memory, the mouse pointer moves normally!

Hope this helps!

This link may be helpful.

https://kb.acronis.com/content/46250