Last night's Window 10 update Broke True Image
This morning I woke to find my PC rebooted, and True Image 2015 has lost track of all my backups. I tried to add them back in, but it failed (silently.) I tried opening an old incremental backup and got nowhere. Entered the password and nothing happens. So I uninstalled and re-installed True Image 2015, launched it, and it now thinks for a few seconds, puts up the screen for me to enter my serial number, and then turns unresponsive and within 60 seconds, crashes.
I have no idea what to do for the next step. Any suggestions? (other than rebooting--I've done that multiple times.)
Thanks Steve. That seems to have worked.
Unfortunately, upon re-install, it searched out and found every old backup I had stored anywhere, creating a huge list I had to manually expunge. Do you know if there's a way to prevent that from happening, should I find myself back in a situation requiring a re-install?
Bob, I've been asking to have the ability to not automatically add backups from 2015-2017. Still not an option and this occurs whenever you start fresh and I don't like it either as it adds each backup version as it's own task and can be quite lengthy to remove from the console as a result. Plus, while removing, one is more likely to accidentally delete the backup instead of just removing the settings from the GUI, if they're not paying attention and rapidly clicking to remove them.
Please submit feedback to Acronis through the app with your thoughts on this behavior too.
Bobbo,
Thanks for the comment. I have submitted feedback, asking them to please stop it, and replace with additional option to "Add ALL on selected path" in the "Add Backup" function. Seems like that should be easy, given their current funtions.
Next time, I'm considering taking that disk offline (without screwing anything else up) before I re-install ATIH. Do you happen to know if that will work? Remove disk, install ATIH, run ATIH a couple times, add disk containing additional TIB files. Will it then automatically scan the new disk?
If you reinstall Acronis, most likely after you install refresh and attach a disk with older backups, they will be added automatically again at some point. It's a one time thing, but still annoying if you don't want to add them and have to manually choose to delete the settings for each automatically added backup.
OK, thanks for the response. It seems I will have to shift the entire archive to a removeable drive that I only connect when necessary. Probably smarter in the long run anyway.
Could be - safer against malware and ransomware if you only use it when connected via the offline recovery media. Not quite as accessible, but often the most reliable backup and method recovery method and definitely the most protected against malware if the external drive is only ever plugged in and used with the offline recovery meida.