License Question

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Hello,

I operate a PC repair company. As a regular part of service I need to backup and restore customer data.

Does Acronis offer a license model that would allow me to use one copy of Acronis as a tool to do this type of work.

The customer does not receive a copy of Acronis or their data. I would only be using it to work with their data while their PC is in my shop.

Thanks,
Jose

Tue, 12/29/2009 - 17:47
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Wouldn't it be better to install the software on your pc and plug customers' hard disks into it just to back them up? Unless they have disks in unusual RAID configurations or with unusual interfaces.

Tue, 12/29/2009 - 21:02
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Hello,

If the job would not normally require physically removing the drive, then I would tend not to add that step to the process.

Perhaps I can drill down my question a little more specifically:
Does the Acronis license allow me to use the live CD as a tool to perform backup/restore operations on any machine on my bench.

In the case that the Acronis license does not allow me to use the live CD as a tool then it may be more in compliance with their license to attach the customer's drive to my machine and perform backup/restore from there.

Thu, 12/31/2009 - 04:45
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I'm not a lawyer, but it seems that you can't do it. Even if "retire due to permanent Hardware failure" is interpreted loosely, like it's retired when you recover the data on it and return to the customer, you can't have more computers pending restore than number of licenses.

Thu, 12/31/2009 - 16:00
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Thanks for the reply. I wonder if ghost or emc supports this type of use. Perhaps there is a gpl utility that would work this way.

Thu, 12/31/2009 - 19:27
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Now that I have thought about this some more, any livecd such as linux disk would do the same thing.

Thu, 12/31/2009 - 20:00
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi Josh Cabrera

Perhaps I can drill down my question a little more specifically:
Does the Acronis license allow me to use the live CD as a tool to perform backup/restore operations on any machine on my bench.

Here what support says to your question: http://www.acronis.com/support/faq.html#lq5

Take Care
TheQuest 8)

Sat, 01/02/2010 - 03:26
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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When a customer wants a product that you don't offer that you could possibly offer, the answer shouldn't be "no we don't have that" but "here is what it would cost."

FAIL as far as I can see that Acronis has no products with licenses that are tied to the purchaser instead of to the machine.  Machines don't buy software, people do.

Wed, 07/05/2017 - 19:56