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Local drive not listed

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Acronis True image 2015 PC . Build 6615.
The program does not recognize the local drives on which I would like to save the backup
of the main system and crash after 2 minutes. My OS is windows 10 pro 64 bit.  

OS is installed on SSD and other drive (HDD) are attached via SATA III. One of them is a RAID drive (Mirroring).

I send a screenshot to show you there are no drive displaied

Can you help me ?

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Hello Mauro,

If you have ATIH 2015 build 6613 (which is the latest available) and are seeing application crashes, then I would recommend doing a Repair install of the software to see if that will help.

To do a repair install, start to uninstall ATIH 2015 but take the option to Repair the installation.

How are you trying to perform your backup - is this from the Acronis application running within Windows 10 or from bootable rescue media?

Can you see the destination backup drives from within Windows Explorer?