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Logitech G9 and G9x mice don't work with Rescue Media

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The title says it all, the Logitech G9 and G9x only move the cursor vertically using either the True Image or Disc Director Rescue Media discs.

TrueImage 2010 v6053
DiskDirector Suite 10.0.2239

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Hello apocalypse,

I will surely help you and resolve the issue you have experienced.

As for Acronis Disk Director Suite 10.0: this is an issue with the module of Acronis Linux kernel 2.4. To fix it, please do the following:

  • Boot the computer from Acronis Rescue Media (Full version);
  • Hit F11 key after the "Starting Acronis Loader..." message appears and you get to the selection screen of the program;
  • After you get the "Linux Kernel Settings" prompt, please add "usbmouse=off" parameter (without quotes) to the end of the Linux kernel command line (so it will be "quiet usbmouse=off");
  • Click OK.

With the usbmouse=off parameter Acronis Linux will load a different module to support USB mouse. This should resolve the issue.

I have also sent you update updated ISO images for both Acronis Disk Director Suite 10.0 and Acronis True Image 2010 Home via Private Message. Those images based on an alternate bootloader (ISOLINUX instead of Acronis Loader) and they have a different hardware drivers implemented, so they should detect and work with your mouse correctly.

Please let me know if the issue is not fixed, I'll be glad to assist you further.

Thank you.