'Make this media bootable' greyed out
This option is greyed out and not selectable when making a Full image to a USB 3.0 2TB disc.
Win7 Home Premium, all discs NTFS
Thank you for your comment. I was just following the instruction manual which tells me that option should be available. I have attached snapshot of manual.
Just read deeper into the manual and now realise TI cannot make a USB HDD bootable.
Plus the page you referenced, says USB Stick (not Hard Drive). It should be made more clear at that point in the manual. I think people's perception of "Removable" device comes into play here.
You are totally correct, my apologies for troubling you.
Glad you asked about this, it will help others who happen upon this post.
You are no trouble here.
I expect an answer for this, I do not know whether this is the appropriate place for this kind of Support request/Feedback/complain, but you do not make it easy to find the adequate.
I have been dealing with your User guide for a couple of years and it is very frustrating. I am a very well educated person and know not that much but more than enough of what it is needed to run most computer operations at a medium level.
-One of my many Issues:
Make media bootable is greyed. If in one place you mentioned that USBs can be made bootable, in other it says that it is true but....” and then talks about cloning and full discs recovery which are supposed to be bootable and each one with exceptions. But more important, knowing and understanding what the User needs, you should give an alternative procedure may be combining “Bootable media with back up” or something else. This is my main complain, you never close the circle.
I read your answer regarding “Make media bootable is greyed”, it may be very true, but it is very clear that the information regarding an issue should be more conglomerated. It is true that you cross reference to other section that are as open ended as the ones just read for which one seeks clarification in this cross reference. In the wording used, it never closes de instructional circle. It never gets to the "this is possible or not" "Therefore this is what you do..."
I think that besides all the Instructional sectors of the User Guide, you should have a simplified table (Just as the creators/designers of the software have to have) with every one of the concepts, exceptions impossibilities and operations to go through, all in one place.
This is some of what it needs to be certainly improved:
-I think that besides all the Instructional sectors of the User Guide, you should have a simplified table (Just as the creators/designers of the software have to have) with every one of the concepts, exceptions impossibilities and operations to go through, all in one place.
- It should be very clear that one of the main reasons and concepts for which people bought your software is: “How to do a bootable back up, and the concept of what can be made bootable or not. It is not possible having to go through your manual to find little snipets here and there.
-I am having a hard time to find many of the operations you mention or its exact procedures, like for “How to do snapshots” for example. Shouldn’t it say in the same place where you mention the posibility or; since I understand that it is better to have a resumed explanations to the general possibilities and latter specifically explain it; have a cross reference to the place where the procedure is explained properly?
-Most of the operations "Concepts" Not always the instructions, are "Very unclear" for most of your users that will next time go and look for better or more User friendly Software and certainly better user support and knowledge base. I am very tired to be referred once and again to my User guide when I search in the internet. Also find unbelievable that you are not supporting or at least giving e-mail answers to software that it is only 2 years old.
I just received an offer to upgrade to T I-13 for a very low price, but I am not moved to do so just to get in the same vicious loop.
It is very sad that the main complain your users have is not the quality of your software but that is with something as simple and unexpensive for you as to do a competent User guide and Manual.
You can live in as much denial as you want, go back and read it and find that you can understand it perfectly well, but it is a fact that your users are very frustrated about the subject and that this is very easily fixable, mostly since you have done correctly once, you can use most of the wording and explanations for your future generations of software.
I have exactly same problem like in the message that started this discussion. "This option is greyed out and not selectable". But in my case I'm making a backup to a USB stick.