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Hi, my question concerns true image 2014 premium.
It works fine, But, when i want to create bootable media, and choose this option in the main screen, i get a completely blank media builder screen, and it stays this way (after 30 minutes, nothing changed).
so, now i am not able to create bootable media.
how can i solve this?

thanks,
arnoud

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You'd need to provide details of your system. Have you ever been able to use media builder?

In the meantime, you could login to your Acronis account, download the latest ATI bootable Rescue Media ISO and burn as ISO to CD-R.

Thanks for your suggestion about the ISO, I'll do that.

System: Win 7 64 bit PRO.
I have been able to use it before. However, when I wanted to boot from the dvd I created earlier, it ran alright, but when I chose "True Image (full version)", I only got nummers running across my screen, endlessly. That's why I want to mak a new cd/dvd.

Thanks,
arnoud

There is also a duplicate "create bootable media" option under the tools menu.

Looks like an installation problem. I would uninstall ATI, reboot, and reinstall.

Okay. I think I will. But, I just recovered from a severe crash after installing an automated big pack of win 7 update, and after the crash, couldn't get a couple of ATI images running, so, spent a lot of time trying.. And I just burned the bootable ATI rescue media from the acronis site, so I am good for now.
Thanks!

arnoud