Minor annoying issues until yesterday
Long time user of ATI since version 6 in 2003 and now 2010 and 2011 using only the Boot CD for two computers. Both have the same minor issue of freezing on the ATI loading screen about 20% of the time, won't go on to Windows or into TI, only a reboot and trying again resolves this. But, about 2% of the time, a recovery freezes in the middle of the restore causing my drive letters in TI to change on next try, no biggie, just have to select what is a new location in TI but really is my C. What is major is that my C drive is now unbootable, unallocated space. Usually, a second restore is successful but yesterday three restores in a row froze at various points in the restore, a fourth was successful but it had me thinking reformat, now ATI is causing the very issue it used to prevent. BTW, I'd return to v 9 in a heartbeat but won't work on W7, hundreds of restores and never a problem. Not looking for help unless it pertains to this directly, I've more than had my money's worth, perhaps it's time to move on.
I will try Safe Mode, I have run chk dsk in Windows and Memtest for 1/2 day (not 8 hours though) but nothing there. I do suspect my HDD as there is an occasional clicking but it hasn't worsened in the 6 months since I bought it, thought the clicking was nothing.
What type of backup and restore are you performing? Single partition or disk, etc.
As you are having some troubles, you mgiht try performiing a disk option restore of a disk option backup.
If you do not have a full disk backup which includes all partitions including the non-lettered one, I would always maintain such a backup. Should you need to move to a new disk, it is this type backup which offers the most choices for a successful restore.
This disk has 2 partitions (C and G) but I have never done other than a C partition backup, nothing on G that matters. But when the restore froze, C became D (2nd internal where I keep the images) and D became C and ATI wouldn't restore to where it said the backups were (had to browse to what ATI said was C to find the backup) but I was able to select C to restore to through another location. Since run the Safe Mode chkdsk, nothing there, I'll run the MemTest tonight but I'll be surprised if it shows anything. If my HDD were failing shouldn't the clicking worsen over time, it sees usage of 12-14 hours a day 7 days a week (lot's of downloading and cpu intensive labor). It's also a Seagate Barracuda which I've since found fails fairly often with this issue but usually pretty quickly. Thanks
Victor,
You may know this already, but when you restore from the recovery CD, the partitions letter will probably not correspond to the partitions letters you have in Windows. If you were not aware of this, this might explain the mixing up of partitions.
When using the recovery CD, double check the volume labels and characteristics. Just ignore the drive letters.
No, the drive letters changing is not an issue until the restore freezes then all my images show on the same partition I'm trying to restore (they don't until the failure). Later in the process I am able to browse to the unallocated partition which in reality is my C. Looks like my RAM is fine, 8 hours and no errors. Can I expect this HDD to suddenly fail or could it go on this way indefinitely. Time to replace it, I think, 6 months, that's quality control. Nice to know it's not ATI, it may not be what it was but still a great program.