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Missing progress indicator: clone USB to SATA

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Missing progress indicator: clone USB to SATA. Windows 7 home premium
After configuring USB3 to SATA clone, I click PROCEED.
Blinking LED on USB adapter shows that clone is running.
But after clicking PROCEED, no further graphical user interface appears. No progress indicator, no additional windows, nothing.

I see this problem discussed in the forums and knowledge base as far back as 2011.

I just paid for upgrades on computers here to TI 2015.
Acronis says I am NOT eligible for chat or email support.

I have some 13 licenses, some dating back many, many years.

grrr.

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If laptop, cloning via the TI Recovery CD is the recommended method.

http://www.acronis.com/en-us/support/documentation/ATI2015/index.html#2…

Couple things to try.

Use a usb2 cable or connector or both,
or
try using the TI Recovery CD.

I realize this is not optimum but........

Free support is for the first 30 days following purchase of upgrade.