Mounting TIB image : TI2010 is crazy !!!

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 1

Hello,
I made an image of a data partition of my desktop computer (Win 7 home 64). The tib file is password protected and has been verified. The file size is about 125 GB.

Then I want to access to some files in that TIB with my laptop (The file is located on an USB external drive). I mount the TIB file on my laptop (Win 7 home 64) and I works (after asking my password). HOWEVER, some files are available and some are not (No permission to access to some folders). I DO NOT UNDERSTAND.

So I tried with my second desktop (WIN XP PRO) and I looks more crazy : TI2010 "Cannot assign a drive letter to a partition from the backup archive". BUT in Win XP file explorer I am able to see the TIB file AND I can even open it and browse it (with the password of course) and I can access the files that are unavailable (due to permission) with my laptop !!

So, with my tib file, I have 3 differents situations :
- with my Win 7 laptop : some files are unavailable whe the image is mounted
- with my Win XP desktop : TI2010 doesn't want to mount the image
- with my Win XP desktop : I can access directly to the tib file within Win file explorer

What's the problem with TI2010 tib files ????

Fri, 04/16/2010 - 06:56
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 88
Comments: 4769

Hello Eric SANDRA,

Thank you for your post. I will do my best to assist you.

Can you please refer to this article from our Knowledge Base that has a list of troubleshooting steps that can be done to resolve this issue. If it does not help, please collect AcronisInfo report from your machines and contact our support directly, we will be able to resolve this for you.

If you have any other questions or require additional assistance please let me know.

Thank you.

Tue, 05/04/2010 - 19:44
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