Skip to main content

Mouse not working in USB version

Thread needs solution

When I boot TrueImage from my USB stick, the mouse works in the selection screen (i.e. True Image, Disk Director, etc.)
However, when it reaches the main page with all the TI options the mouse freezes. The TAB key works.

1. I have created a new USB version.
2. I have downloaded the .ISO and burned it to a DVD
3. I even replaced the Windows mouse driver with SetPoint from Logitech (I use a Logitech mouse)

with the same result.

When I run TI from my hard drive the mouse works perfectly.

I am running an Alienware M14x which is very stable everywhere else.

0 Users found this helpful

Try newly downloading the Rescue Media ISO (listed as Bootable Media) from your Acronis.com account. The web site lists it as the same build number as previously, but is actually newer build 6528. It fixes the wireless keyboard/mouse issue and the GPT disk issue. The fixes are only in the new build of the Rescue Media, as no new Windows version has been released.