Mouse/keyboard won't work
I don't know what's going on here but my post that's just a few days old is gone. A guy had started to help me with this mouse situation and I just posted on that today, and now it is gone. I have looked through the pages so it must have been removed.
I NEED to try a backup with Acronis True Image Home v.10 or I'm going to end up with absolutely nothing. I need some help. I have read and read about this mouse/keyboard situation. They talk about going to one's account and downloading things here and there and I can't find any of this, for instance, bootable media. Will someone please help me solve this problem so I can try a recovery, please? It'll have to be spelled out for me or I won't follow it.
Someone please take pity on me. If I can't try this Acronis Recovery and get it to work I'm sunk.

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