Skip to main content

Moved: True Image question

Thread needs solution

Peter Collins wrote:
I recently installed Acronis True Image Home 2010 on an Xp computer I had previously been using version 8. My computers are on a network. All my computers were unable to communicate with the serve after I installed the program. The only way I could get my network to communicate was if I removed the program . Do you have any suggestions

0 Users found this helpful

Hello Peter,

I will surely help you and resolve the issue you have experienced.

The problem is that Microsoft Lanman Server has a fixed limit on the quantity of filters it supports. Since Acronis product installs some filters to work, the total number of filters can exceed the server's limit. The same problem may occur after installation of an Antivirus product and is described in the Microsoft Knowledge Base Article 177078.

Please refer to this article for a workaround. If you create the IRPStackSize value as described in Step 4 in the Microft article, the default value will be 15. It is recommended that you increase the value by 3.

Please reply to this thread if the issue is not fixed or if there will be any additional questions, I'll be glad to help you.

Thank you.