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my acronis true image 11 restore had dvd-r 's that won't load

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I backuped my documents that included a lot of music files. The backup took 4 dvd-r disks. Ran to sucessful completion.

I restored my computer with manufacturer restore disks.

I install acronis true image 11 and selected restore. I put in the last dvd-r and it recognized it. and it proceced with other steps and then ask me insert volume 1 The trouble with that volume is will not load. Infact all volumes except volume 4 are corrupted. They won't load up. True image ?

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Hello Larry,

Thank you for posting and welcome to the forum. I will do my best to help you.

Try copying all the backup files to an external hard drive and check if they can be recovered. Have you tried validating the backups? Please check page 27 in our user guide here.

I would also recommend the following KB article that deals with corrupt backups.

Please let me know if you have additional questions.

Thank you.