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My Acronis True Image CD Does Not Boot

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Pls someone help me. After installing my acronis true image, for the first month my laptop does boot up from the disc, but recently my cd doesn't work anymore. whenever I insert the cd and restart my laptop, during bootup it will pop up this message : Acronis Loader fatal error. boot drive (partition) not found. What's the problem?? Anyone plz help!!!

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If it worked before and doesn't know, and you haven't made any changes to the BIOS or hardwar on the laptop, then it must be a CD gone bad. Find a friend that will let you install ATI so that you can burn a new boot CD. Then you can uninstall the prog from your friend's machine.

If you changed your hardware and the disk doesn't work or it never worked on your laptop, then you probably need a diff set of harware drivers so. To get those you'll have to contact Tech Support so they can send you an iso file to burn to cd to make a new bootdisk with the appropriate drivers.

With any disk imaging program, always a good idea to do a test backup to make sure the boot CD will be able to save you when needed.

Yes, good advice from dwnndrty. Also, try a diff cd on your laptop to ensure that the optical drive is working correctly.

If available in your Acronis account, download the ISO file for TI and create a new TI CD with it. The alternate loader may fix the problem.

Hello all,

Thank you for choosing Acronis Disk Backup Software.

Wai Keat Kong, could you please register the program under your account at our website so I can check it and send you the ISO? 

We are looking forward to hearing back from you at your earliest convenience.

Thank you.