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My backups missing

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Suddenly all of "My backups" are missing in Acronis (Note: they are still on my external hard drives). My support ended in April! Any ideas on how to get "My backups" back?

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I am having a similar problem with Build 6613 and the one before. I can find the backups manually on the "add backup" button but it will not let me add them to the backup list for recovery.
Very frustrating as I have had problems wanted to restore from a backup. This has gone on now for several weeks. I too am out of support.